Technical support in OSUS

 24 hours anytime, anywhere…!

  • OSUS team train users and employees on using programs and systems by the most recent and simple training methods
  • OSUS provides technical support service anytime anywhere.
  • Technical support team performs a periodic examination on programs and the infrastructure of client data files as well as ensure of those programs and files safety that are free from any problems as well as ensure of existing of backup copies free of defect
  • OSUS team conducts periodic visits to respond any queries
  • When contracting, maintenance contract shall be held for OSUS programs upon client request either annually or by visit, can be renewed once ended.
  • The maintenance contract includes helping the customer in annual closing transaction whereas copying the last year program to refer to without affecting the New Year's data

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